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VoC Software

AI-Powered Customer Intelligence That Drives Product Success

Tired of fragmented customer feedback slowing you down? Nopta unifies all your customer conversations and turns the noise into clear, revenue-focused actions. Stop guessing what to build—let your customers show you the way.

Use Cases

Build Autonomous Products with Nopta

Automate feedback intelligence

Automatically collect and analyze feedback from Zendesk, Intercom, social media, and reviews in one unified system.

Automate revenue workflows

Generate executive reports, create Jira tasks, and send Slack alerts based on customer insights. Turn feedback into action without manual work.

Actionable revenue dashboards

Connect feedback directly to retention metrics and revenue impact. See which issues actually affect your bottom line.

AI-powered sentiment analysis

Understand not just what customers say, but how they feel about your product, competitors, and market trends.

35 h

Weekly hours saved on feedback analysis per team

Service professionals save over 2 hours daily by using generative AI eliminating manual compilation and focusing on revenue-driving improvements.

80%

Reduction in case summary creation time

Early adopters are reporting 80% savings of the time it takes to create a case summary through AI-powered customer intelligence automation.

75%

Of CEOs report feedback analysis drives business growth

CEOs say customer feedback analysis helps business growth by connecting customer voices to strategic decisions.

90+

Supported languages and integrations

Over 90% of organizations with AI report time and cost savings, and 95% of decision-makers report reduced costs through automated feedback processing.

Automated Intelligence

Automated Data Collection

Customer feedback processes automated with Nopta include:
  • Cross-platform data collection
  • Intelligent categorization
  • Churn risk prediction
  • Competitor analysis
  • Trend identification
  • Integration workflows
  • Executive reporting
Nopta eliminates siloed feedback analysis by connecting all your customer touchpoints.
Automated Data Collection
Get Insights That Actually Help

Revenue-Driven

Get Insights That Actually Help

Make smarter product decisions with customer feedback that shows you what really drives results.

Here's how Nopta helps you stay ahead:

  • Spot customers who might leave before they actually do.
  • Find opportunities your competitors are missing.
  • Focus on features that customers will actually pay for.
  • Discover happy customers ready to spend more.
  • See how well your product fits what people want.

Growth Ready

Competitive Advantage That Grows With Your Business

As your customer base grows, Nopta handles more feedback and gets even smarter about what matters most.

What this means for your team:

  • Handle unlimited customer conversations without slowing down.
  • Get more accurate insights as you collect more data.
  • Connect new feedback sources easily with simple integrations.
  • Keep your data clean and reliable automatically.
  • Stay on top of changing market trends.
  • Get instant insights no matter how much data you have.
Competitive Advantage That Grows With Your Business
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AI-Powered Feedback Analysis

Unlock Deep Insights from Your Customers and Teams